Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website and use our paid and unpaid services.

What type of data do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

your name and contact details (including postal address, email address and telephone numbers);
your children’s names, date of birth, gender, school, medical conditions and any other relevant information you share with us;
the names and telephone numbers of adults you authorise to collect your children or to be contacted in the event of an emergency;
if you make a donation online or make a purchase, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions;
any other personal information shared with us.

How do we collect your data?

information provided by you when filling in forms/interacting with pages on our site;
information provided by you when filling in forms in person;
information provided by you to us over the telephone which we add to our database; and
Wix - our website host.

Why do we need this information?

ensuring the safety and security of your children;
ensuring activities are tailored to your children;
providing you with the services, products or information you asked for;
processing orders that you have submitted;
carrying out our obligations under any contracts entered into between you and us;
keeping a record of your relationship with us;
conducting analysis and market research so we can understand how we can improve our services
seeking your views or comments on the services we provide;
notifying you of changes to our services;
sending you communications which you have requested and that may be of interest to you. These may include information about campaigns, activities and promotions of goods and services;
processing bursary or job applications;
to provide our users with ongoing customer assistance and technical support;
to be able to contact our visitors and users with general or personalised service-related notices and promotional messages;
to create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; and
to comply with any applicable laws and regulations.

How do we store your data?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Payments are handled by Stripe, details of Stripe's privacy policy are available here.

Printed forms

All printed registration forms and registers are securely stored and securely disposed of when no longer required.

Online forms

Data collected via online forms is securely stored and securely disposed of when no longer required.

Bank details

If you make a donation online or make a purchase, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions;

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at sophie@mindfulnessforlearning.com.

Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sophie@mindfulnessforlearning.com.